The coronavirus has now also spread to our destinations. Local authorities are doing everything possible to protect guests and the population.

Due to the constantly changing situation, we currently advise not traveling to Cuba. We ask of all of our clients to consider a new travel date and not cancel the trip.

For new bookings until 30 Jun 2020 and with a travel period until 30 Jun 2021 no cancelation costs will be applied for cancellations made up until 14 days before the travel date.

Nevertheless, if you have decided not to carry on with your travel, please note that all reservations made between 05/03/2020 and 30/04/2020 for a travel period till 31/10/20 will not have a cancellation fee if the cancellation is carried out more than 14 days before the intended travel date. The corresponding cancellation fee will apply for reservations made before 05/03/2020.

Our office continues to operate on a reduced basis. You can reach us by email or phone. Please note, due to high volumes of incoming emails and reduced staff during this time, we ask for your patience as we may not be able to reply to all emails immediately.


More information

More useful information about the corona virus can be found on the following pages:

https://www.facebook.com/MINSAPCuba/
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/
https://www.who.int/ith/2019-nCoV_advice_for_international_traffic-rev/en/
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/